vcity155 · Effective Date: 1 January 2026 · Last Updated: 1 June 2026
Please read these Terms & Conditions carefully before registering or using any service on the vcity155 platform. By creating an account or placing any wager, you confirm that you have read, understood, and agreed to these Terms in full.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
2.1 Age Requirement. You must be at least 21 years of age to register an account and use any vcity155 Service. By registering, you represent and warrant that you are 21 years of age or older. vcity155 reserves the right to request documentary proof of age at any time and to suspend or permanently close any Account found to be operated by an underage individual. Any funds held in an underage account will be forfeited.
2.2 One Account Per Person. Each Player is permitted to hold only one active Account on the vcity155 Platform. Registration of multiple accounts by the same individual — whether using different email addresses, identities, devices, or payment methods — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all associated funds and winnings.
2.3 Accurate Information. You must provide accurate, current, and complete information when registering your Account and must promptly update your account details if any information changes. vcity155 shall not be liable for any losses arising from your failure to maintain accurate account information.
2.4 Verification. vcity155 is required to verify the identity of all Players. You agree to provide all documentation reasonably requested by vcity155 for identity verification, including but not limited to government-issued photo identification, proof of address, and confirmation of payment method ownership. Failure to complete verification may result in account restrictions, suspension of withdrawals, or account closure.
2.5 Geographic Restrictions. It is the Player's sole responsibility to ensure that accessing and using vcity155 Services is lawful in the jurisdiction from which they access the Platform. vcity155 makes no representation that the Services are appropriate or lawful for use in all locations.
3.1 You are solely responsible for maintaining the confidentiality of your vcity155 login credentials, including your username, password, and any two-factor authentication codes. You must not share your credentials with any third party.
3.2 vcity155 will never ask for your password via any communication channel. If you receive any communication purporting to be from vcity155 requesting your password, you should treat it as fraudulent and contact our support team immediately.
3.3 You must notify vcity155 immediately if you suspect any unauthorised access to your Account. vcity155 shall not be liable for any losses resulting from your failure to maintain the security of your login credentials.
3.4 vcity155 protects all account communications and transactions with 256-bit SSL encryption. However, you acknowledge that no internet transmission is entirely secure and vcity155 cannot guarantee absolute security.
4.1 Currency. All Account balances are denominated in Malaysian Ringgit (MYR). vcity155 accepts deposits via supported Malaysian payment methods including Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and Hong Leong Connect, subject to availability and minimum deposit thresholds.
4.2 Deposit Processing. Deposits are credited to your Account balance upon confirmed receipt by vcity155. Processing times vary by payment method; most supported e-wallet transactions are instant while bank transfer methods may take up to 15 minutes.
4.3 Withdrawal Eligibility. Withdrawals are only processed to payment methods verified as owned by the registered Account holder. vcity155 reserves the right to conduct identity and source-of-funds checks before processing any withdrawal. Withdrawal requests will not be processed until all applicable verification requirements have been met.
4.4 Bonus Balances. Bonus funds are subject to wagering requirements as specified in the applicable promotional terms. Bonus funds and winnings derived from bonus funds may not be withdrawn until all wagering requirements have been completed in full.
4.5 Refused Transactions. vcity155 reserves the right to refuse or reverse any deposit or withdrawal that appears to be connected with fraudulent activity, money laundering, or any violation of these Terms.
5.1 All promotions offered by vcity155 are subject to separate promotional terms and conditions which are published on the Platform at the time the promotion is active. In the event of any conflict between promotional terms and these General Terms, the promotional terms shall prevail in respect of the specific promotion.
5.2 vcity155 reserves the right to modify, suspend, or terminate any promotion at any time and without notice. Promotions are intended for personal, recreational use only and may not be exploited in a systematic or commercial manner.
5.3 vcity155 may at its sole discretion withhold or void any bonus or promotion where it has reasonable grounds to believe the promotion has been abused, claimed fraudulently, or claimed in violation of the applicable terms.
5.4 Wagering requirements, minimum odds restrictions, game contribution percentages, time limits, and maximum bonus conversion caps are all specified within the applicable promotional terms and must be met before any withdrawal of bonus-derived funds can be processed.
6.1 All bets placed through the vcity155 Sportsbook, live casino, or slots platform are subject to the game rules and betting regulations applicable to the relevant product, as published on the Platform.
6.2 vcity155 reserves the right to void any bet or wager that was placed erroneously, that resulted from a technical error or malfunction, or that was placed based on manifestly incorrect odds, market data, or game outcomes.
6.3 In the event of a technical malfunction during a live casino session or slot game, vcity155 will apply the outcome recorded in its server logs. Where no verifiable outcome can be determined, the affected bet round will be voided and the corresponding stake returned to the Player's Account.
6.4 vcity155 does not accept liability for any losses or damages arising from the Player's reliance on inaccurate odds, statistics, or market data displayed on the Platform.
7.1 vcity155 is firmly committed to responsible gaming. The Platform provides a range of responsible gaming tools including deposit limits, loss limits, session time limits, cooling-off periods, and full self-exclusion. These tools are accessible directly from your account settings at any time.
7.2 If you wish to exclude yourself from the vcity155 Platform, you may initiate a self-exclusion request through your account settings or by contacting our support team. Self-exclusion takes effect promptly and applies across all vcity155 Services.
7.3 vcity155 strictly enforces the minimum age requirement of 21 years. The Platform employs age verification measures and reserves the right to request documentary proof of age at any stage.
7.4 For further responsible gaming resources, Players are encouraged to consult recognised international problem gambling support organisations. vcity155 supports access to these resources as part of our commitment to player welfare.
For full details, please refer to our dedicated Responsible Gaming page.
The following conduct is strictly prohibited on the vcity155 Platform and will result in immediate account suspension, permanent closure, and forfeiture of all funds:
9.1 All content on the vcity155 Platform — including but not limited to the vcity155 brand name, logo, website design, game graphics, software, text, and data — is the property of vcity155 or its licensed content providers and is protected by applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes in accordance with these Terms. No other licence is granted. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any Platform content without the prior written consent of vcity155.
10.1 To the maximum extent permitted by applicable law, vcity155 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Platform, including any loss of funds, loss of data, loss of goodwill, or business interruption.
10.2 vcity155's total aggregate liability to any Player in respect of any claim arising under or in connection with these Terms shall not exceed the total amount of real-money funds held in that Player's Account at the time the claim arises.
10.3 Nothing in these Terms shall limit vcity155's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded.
11.1 You may close your vcity155 Account at any time by contacting the support team. Upon account closure, any real-money balance (net of pending bonus wagering requirements) will be returned to you via your verified withdrawal method, subject to identity verification.
11.2 vcity155 reserves the right to suspend, restrict, or permanently close any Account at any time, with or without notice, where vcity155 reasonably believes that the Player has breached these Terms, engaged in prohibited conduct, or where required by law or regulatory guidance.
11.3 Upon termination for breach, vcity155 reserves the right to forfeit any bonus balances and, where fraud or prohibited conduct is established, any winnings derived from such conduct.
These Terms & Conditions shall be governed by and construed in accordance with international gaming regulations as applicable to the vcity155 operating licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through vcity155's internal dispute resolution process shall be submitted to binding arbitration in accordance with the rules of the applicable international arbitration authority. These Terms shall not be construed to create any rights or benefits for any third party.
vcity155 reserves the right to amend, revise, or update these Terms & Conditions at any time. Where changes are material, vcity155 will provide reasonable notice to registered Players via email or on-platform notification. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms regularly. The current version of the Terms is always available on this page with the Last Updated date displayed.
If you have any questions regarding these Terms & Conditions, or wish to raise a dispute or concern, please contact the vcity155 support team:
vcity155 aims to acknowledge all written queries within 1 business day and to resolve disputes within 10 business days of receipt of all relevant information.
A quick reference to the key player protections built into how vcity155 operates.
Your personal data is handled in accordance with our Privacy Policy. vcity155 will never sell your personal information to third parties. Identity documents submitted during verification are used solely for compliance purposes.
Real-money player balances at vcity155 are maintained separately from operational funds. Your MYR deposits are not used for any purpose other than funding your gameplay and returning your withdrawals.
If you have a dispute with vcity155 regarding a bet outcome, payment, or account action, you may raise it through our 24/7 live chat or by email. vcity155 commits to investigating and responding to all disputes fairly and promptly.
Every vcity155 account includes access to deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion — all controllable directly from your account settings with no waiting period for tightening limits.
All slot games at vcity155 use certified Random Number Generators (RNGs). Published RTP values reflect independently verified return rates. Live casino games use physical equipment under real-time camera supervision with no digital interference.
When vcity155 makes material changes to these Terms, registered players receive advance notice by email and on-platform notification before the changes take effect, giving you the opportunity to review and decide whether to continue using the Platform.
Our support team is available around the clock to answer any questions about these Terms, your account, payments, or any other matter. Reach us via live chat on the vcity155 Platform at any time.
21+ only · Play responsibly · See our Responsible Gaming page